Privacy Policy

ADNOC Distribution Global Company LLC (ADGC) DIGITAL PLATFORM

1. THIS POLICY AND THE TERMS 

  1. This policy (together with our TERMS and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in conjunction with the TERMS. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
  2. This policy also sets out the terms between you and us under which you may use the DIGITAL PLATFORM. By using our DIGITAL PLATFORM you are accepting and consenting to the practices described in this policy. Your use of the DIGITAL PLATFORM means that you accept, and agree to abide by, all the policies herein, which supplement our relevant terms of use.

2. INFORMATION WE COLLECT FROM YOU 

  1. We will collect and process the following data about you:

    1. Information you give us. This is information about you that you give us through the DIGITAL PLATFORM or by corresponding with us by e-mail or otherwise. The information you give us may include your name, address, company name, e-mail address, phone number, CV, personal description, photograph or any other information.

    2. Information we collect about you. With regard to each of your visits to the DIGITAL PLATFORM we will automatically collect the following information:

      1. technical information, including the Internet protocol address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

      2. information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our DIGITAL PLATFORM (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

    3. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). 

    4. Cookies. We use cookies to distinguish you from other users. This helps us to provide you with a good experience when you visit us. 

  2. By accessing the DIGITAL PLATFORM you consent to the collection, use and storage of your personal information as set out herein.

3. USES MADE OF THE INFORMATION 

  1. We use information held about you in accordance with the TERMS and (this list is not exhaustive):

    1. to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tell us;

    2. to notify you about changes to our service;

    3. to ensure that content from the DIGITAL PLATFORM is presented in the most effective manner for you and for your device;

    4. to administer the DIGITAL PLATFORM and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

    5. to improve the DIGITAL PLATFORM to ensure that content is presented in the most effective manner for you and for your device;

    6. to allow you to participate in interactive features of the DIGITAL PLATFORM, when you choose to do so;

    7. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you

    8. to make suggestions and recommendations to you and other users of the DIGITAL PLATFORM about goods or services that may interest you or them.

4. DISCLOSURE OF YOUR INFORMATION 

  1. You agree that we have the right to share your information (both technical and personal) with:

    1. any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

    2. selected third parties including:

      1. advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We may make use of the technical and/or personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; and

      2. analytics and search engine providers that assist us in the improvement and optimization of the DIGITAL PLATFORM.

  2. We may disclose your information (both technical and personal) to third parties:

    1. in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

    2. if ADGC or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

    3. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the TERMS and other agreements; or to protect the rights, property, or safety of ADGC, our customers, or others or in relation to information security breach investigation and/or notification. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

5. WHERE WE STORE YOUR PERSONAL DATA 

  1. The data that we collect from you may usually be stored in the UAE but we may transfer, store or process in other jurisdictions. By submitting your personal data, you agree to this transfer, storing or processing either within or outside of the UAE. We will take all steps reasonably practicable to ensure that your data is treated securely and in accordance with this privacy policy. If you do not consent to your data being transferred out of the UAE you can exercise your right to prevent such transfer by notifying us.

  2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the DIGITAL PLATFORM, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the DIGITAL PLATFORM; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. YOUR RIGHTS 

  1. You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by notifying us.

  2. The DIGITAL PLATFORM may, from time to time, contain links to and from the websites or apps of our partner networks, advertisers and affiliates. If you follow a link to any of these websites or apps, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or apps.

7. CHANGES TO OUR PRIVACY POLICY 

  1. Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes.

  2. Questions, comments and requests regarding this privacy policy are welcomed and should be submitted via the CONTACT US section on our website.

Last updated: 26 NOVEMBER 2017

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